Prescription Refill Requests

Clear instructions to help you request prescription refills quickly, safely, and efficiently.

How to Request a Prescription Refill

Prescription refill requests are managed primarily through My CS-Link, the secure patient portal. This ensures accuracy, proper medical review, and timely processing.

Please review the instructions below to determine the correct way to submit your refill request.

If Your Medication Is Listed in My CS-Link

If the medication you need is listed on your active medication list in My CS-Link:

Log in to My CS-Link
Navigate to your Current Medications list
Hover over the medication name
Click “Request a renewal”

This is the fastest and preferred method for submitting a refill request.

If Your Medication Is NOT Listed or No Renewal Option Appears

If:

Your medication is not listed in My CS-Link, or
The medication is listed but does not show a “Request a renewal” option

Please choose one of the following options:

Submit a Patient Advice Request through My CS-Link
Call our office so staff can generate a refill request on your behalf

Our team will review the request and follow up as needed.

Refill Processing Time

Please allow 48 to 72 business hours for all prescription refill requests to be processed.

To avoid interruptions in your medication, we recommend submitting refill requests before you run out of medication.

Refill Requests by Email

You may also submit a refill request by email if needed.

Email: staff@doctorlalezari.com
Subject Line: Refill Request

Please include:

Your full name
Date of birth
Medication name
Pharmacy name and location

Do not include urgent or emergency requests via email.

Important Notes

Refill requests are reviewed during regular office hours
Some medications may require a follow-up visit or lab work before approval
Controlled substances may have additional requirements
For urgent or emergency concerns, please call the office directly or dial 911

What Our Patients Say

Dr. Lalezari is incredibly thorough and patient. He took the time to explain my results and made sure all my questions were answered. I finally feel like I have a doctor who actually listens.

Maria G.

I used the house call service for my elderly parent, and it was exceptional. The visit was prompt, compassionate, and comprehensive—truly hospital-level care at home

Luis M.

The staff is friendly and welcoming, and the doctor really takes time with you. I never feel rushed, and he always provides clear explanations and next steps

Rebecca T.

The office is clean, organized, and efficient. I was seen on time, and the entire visit—from check-in to labs—was smooth. Highly recommend for anyone looking for a great primary care doctor in Los Angeles.

James L.

I scheduled a telemedicine visit and it was so convenient. Dr. Lalezari was attentive and professional, and I received my follow-up instructions right away. Five-star experience.